Privacy Policy

1. Who we are

Causon Daniels is the controller for the personal data you provide to us. We are an online art gallery specialising in contemporary and investment grade art, advisory and appraisal services.

• Email: enquiries@causondaniels.com
• Website: https://causondaniels.com

We do not have a statutory requirement to appoint a data protection officer. If you have any questions about this policy or how we handle your data, please contact us using the details above.

2. What data we collect

We collect only the information we need to respond to your enquiry, provide our services and meet our legal obligations. This may include:

• Contact details — name, email address, phone number and postal address.
• Account information — login credentials, preferences and communication history if you register for a client account.
• Enquiry details — art interests, budget range, the nature of your enquiry and any other information you choose to share with us.
• Identity documents — copies of photo ID and proof of address where required for anti-money laundering (AML) compliance.
• Technical data — IP address, browser type, device information, pages visited and cookies (see Section 8).
• Transaction data — purchase history, payment records and delivery details.

We do not intentionally collect personal data from anyone under the age of 18.

3. How we use your data

We use your personal data for the following purposes and on the following legal bases:

Where our legal basis is consent, you may withdraw your consent at any time by emailing enquiries@causondaniels.com or using the unsubscribe link in our marketing emails.

4. Who we share your data with

We do not sell your personal data. We share it only when necessary and with trusted service providers or legal authorities under the following circumstances:

• Service providers — hosting, database, email delivery, analytics, payment processing and customer support platforms. They process data only on our instructions and under appropriate security obligations.
• Professional advisers — lawyers, accountants and insurers where necessary.
• Legal and regulatory bodies — when required to comply with AML, tax, law enforcement or court obligations.
• Business transfers — if the gallery is sold, merged or restructured, personal data may be transferred to the relevant parties under confidentiality obligations.

5. International transfers

Some of our service providers operate outside the UK, primarily in the European Economic Area (EEA) and the United States. Where we transfer personal data internationally, we ensure appropriate safeguards are in place, such as UK adequacy regulations, standard contractual clauses, or equivalent protections.

6. How long we keep your data

We keep personal data only for as long as necessary for the purpose for which it was collected, or to meet legal, accounting or regulatory requirements:

• Enquiry and marketing records: up to 2 years after last contact.
• Client account and transaction records: up to 6 years after the last transaction.
• AML identity documents and decision records: 5 years from the end of the business relationship.
• Website analytics data: typically 14 to 26 months, depending on platform settings.

7. Your rights

Under UK data protection law, you have the following rights in relation to your personal data:

• Access — request a copy of the data we hold about you.
• Rectification — ask us to correct inaccurate or incomplete data.
• Erasure — request deletion of your data in certain circumstances.
• Restriction — ask us to limit how we use your data.
• Objection — object to processing based on legitimate interests or direct marketing.
• Portability — receive your data in a structured, commonly used format.
• Withdraw consent — where we rely on consent, you can withdraw it at any time.

To exercise any of these rights, please email us at enquiries@causondaniels.com. We will respond within one month of receiving your request.

If you believe we have not handled your data correctly, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk.

8. Cookies and analytics

Our website uses cookies and similar technologies to provide essential functionality, analyse traffic and improve your experience. When you first visit, we ask for your consent to non-essential cookies.

We use analytics services such as Google Analytics and PostHog to understand how visitors use our website. These services collect anonymised or pseudonymised data and may set cookies on your device. You can manage or disable cookies through your browser settings.

9. Data security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, alteration, disclosure or destruction. These include encryption in transit, access controls, secure hosting and regular review of our practices. Identity documents are stored in a private, access-controlled storage bucket and are only accessible to authorised staff.

While we take security seriously, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

10. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices, services or legal requirements. Any significant changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

11. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

• Email: enquiries@causondaniels.com
• Website: https://causondaniels.com